JEMHC allows email only users (Email addresses that do not relate to an existing Jira User) to receive email notifications for issues that they are involved in.
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This page covers the outbound notifications sent to email only users. If you are looking at populating custom field values for email only users from inbound emails, see https://thepluginpeople.atlassian.net/l/cp/tZ9KVt0h |
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Allowing Email only users to be notified
When editing your email notification mapping(s), head to the Audience section.
Under the ‘Audience’ section,
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Select either Email Users or Email and Jira users within Target Audience.
This will then allow you to populate the Audience Address Custom Fields setting with the Custom Fields that contain the Email Addresses.
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Which Custom Fields should be chosen?
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If you have chosen to configure your own custom fields in your within Profile > Project mapping configuration, > Email Only users then select these values instead. |
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