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Usage Monitoring

Checking your usage

Please navigate to the usage page as found via Navigate to JEMHC Configuration > Licensing > Usage a further breakdown on this page can be found here: Usage

Alert notifications based on Capacity usage

Recipients you list in the System Notifications found via (Email Addresses and Users) listed on Licensing > System Notifications will be notified via email about your instances usage .(also used for sources/handlers going offline)

You can set a % alert level such that the users/addressed configured are notified when the alert level is reached. Example below:

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If plan limits are frequently reached, you may find it is more cost effective to go for a Plan Upgrade instead of buying Data Packs.

Please see: https://thepluginpeople.atlassian.net/wiki/spaces/JEMHC/pages/163164185/App+Licensing#Data-Packs.

Plan Upgrades

Effectively increasing Plan to a higher tier. This is recommended over Data Packs in cases where monthly limits are being frequently reached. This is a more cost effective way to increase your Message and Data limits.

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Additional capacity is typically allocated on payment only.

DataPacks

Data Packs are available from https://thepluginpeople.e-junkie.com/product/JEMHCDP/JEMHCloud-Data-Pack with a PayPal account. We can provide card only checkout links on request. If your host url is specified on the form during checking (e.g. nnn.atlassian.net) the Data Pack will be automatically allocated, if not, we can manually apply, in UK office hours.

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Invoices are issued for all payments received, a requirement of UK HMRC.

Plan Upgrades

Plan Upgrades are a 12 month term in advance non-refundable purchase. We do not recommend them until you have sufficient usage history.

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