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Name

SU for JIRA

Author(s)

Homepage

this page

Price

Commercial

CompatibilityJIRA 5 or newer

Marketplace

SU for JIRA

IssueTracking

JIRA

 


Table of Contents
 


Info
titleDual Marketplace/Vendor licensing

Dual licensing means SU for JIRA can be:
a) Licensed with Marketplace license
b) Licensed with Vendor licenses

Dual licensing does not mean SU Vendor licenses are compatible with marketplace, can be installed in marketplace or otherwise used anywhere except the Vendor license screen, as they are by definition Vendor licenses.

For users wanting to switch to Marketplace licensing, when renewing maintenance, a 50% discount for their specific license tier will be given. This discount is done through a single use promotion code.  At this time transfer 'mid-year' is not being offered.

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The SU Exit for JIRA SU is accessed via the toolbar, as shown below:

Logging

With SU v2.8.3 (Jira 7.10.x), its now also possible to log out SU activity, to track common SU related actions (SU to userX, SU exit, history retention changes, manual purge etc).

Add the following to your JIRA_HOME/WEB-INF/classes/log4j.proprties file, it will then append high level actions to the give files, here, we create 'su.log' specifically to capture this info, but also send a copy to the console and filelog, remove as needed.

No Format
##==========================================
##
## SU Purge logging
##
log4j.appender.SUFileLog=com.atlassian.jira.logging.JiraHomeAppender
log4j.appender.SUFileLog.File=su.log
log4j.appender.SUFileLog.MaxFileSize=20480KB
log4j.appender.SUFileLog.MaxBackupIndex=5
log4j.appender.SUFileLog.layout=org.apache.log4j.PatternLayout
log4j.appender.SUFileLog.layout.ConversionPattern=%d %t %p [%c{4}] %m%n
log4j.appender.SUFileLog.Threshold=INFO
  
#
# add entries for all JEMH packages
#
log4j.logger.com.javahollic.jira.jsu=INFO, console, filelog, SUFileLog
log4j.additivity.com.javahollic.jira.jsu=false


Manual Tweak required (Prior to V 1.4.4)

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For the time challenged, assuming no other customizations, copy the appropriate file to /atlassian-jira/secure/admin/user/views/userbrowser.jsp

The manual approach

Jira 3.x - 4.1.x Add the following beneath it:

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