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We retain unprocessed webhook data for 7 days, before it is purged by policy, ensure those who need to know and can deal with the problem are defined in JEMHC > Licensing > System Notifications to avoid data loss.

How to reduce usage

See How to reduce MSG / Data volume

Capacity Plans

How Capacity Plans are allocated

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Navigate to JEMHC Configuration > Licensing > Usage a further breakdown on this page can be found here: Usage to see:

• Current month usage breakdown

• Previous 6 months aggregated usage

• Purchased DataPacks usage

How to reduce usage

See How to reduce MSG / Data volume

Alert notifications based on Capacity usage

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