Page Comparison

Summary

This profile redirects Profile uses a Project Mapping with a keyword rule that will redirect the email depending if the keyword is in the subject of the email. This is done by having a keyword mapping rule defined and when a email is sent it will then check for the keyword and will redirects the email if it matches in the subject.the subject contains the keyword that has been set.

Example Profile

This Profile will redirect the issue to Example_Project if the subject or body of the email contains the word “word” and if it does not then it will redirect to a different project.

To import a profile go to Configure JEMH > Profiles > Import Profile > Choose File and select the profile that you wish to import.

Example Test Case

This test case Test Case will be redirected to the Example_Project as the mapping is checking for “word” in the email subject.

MIME-Version: 1.0
Received: by 10.223.112.12 with HTTP; Sat, 18 Jun 2011 22:42:26 -0700 (PDT)
Date: Sun, 19 Jun 2011 17:42:26 +1200
Message-ID: <BANLkTinB1mfSh+GwOXGNWoL4SyDvOpdBoQ@mail.gmail.com>
Subject: ThisUsing isKeyword aRule startingto email template, update as required sales
detect word
From: "NotaUser" <notauser@sender.com>
To: mailbox@localhost
Content-Type: text/plain; charset=UTF-8

This will redirect to exampleExample_projectProject as the subject contains word.

...

Issue created by email

This is the support case issue that was created and this is created in the Example_Project.

...

Exported Profile

To import a profile go to Configure JEMH > Profiles > Import Profile > Choose File and select the profile that you wish to import.

...