Capacity Plans
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Plans allocate a monthly allowance of messages and data (messages in and out) to be used for inbound and outbound processing. The size of allowance granted depends on the number of users paid for by the subscription. Once the monthly messages or data used is greater than the plans allowance, JEMH Cloud will stop processing emails/sending notifications. Plans are refreshed on the first day of each month. If your user tier increases you'll be eligible to go up to the next Plan tier at the start of the following month.
Plan Upgrades
Plan Upgrades are additional to the Marketplace per-user pricing. Plan Upgrades effectively charge the ‘app user’ delta cost (you get credit of AVG users in your ‘tier’) for a user level required to achieve the capacity required. Plan Upgrade costs are only payable to us, directly.
We do quote for a plan upgrade, but not multiple plans, estimates can be calculated simply below, a full quote for a specific upgrade can be generated on request through sales@thepluginpeople.com
We are planning an app feature that will enable you to get exact target plan upgrade costs from the app itself
For purposes of The annual upgrade cost calculations:Average tier costs are is calculated as:
| Code Block |
|---|
tierMin + (tierMax-tierMin)/2 |
|---|
The upgrade cost is then:
| Code Block |
|---|
Annual Upgrade Cost = 10 * ( targetTierMinCost - startingTierAveragestartingTierAverageCost ) |
Plan Costs
Plan | Users | Messages/month | Data/month | Average cost /month | Tier cost (min) /month |
|---|
Tier cost (max) /month | Starter  | All Evaluations | 250 | 0.1GB |
n/a | | n/a |
Bronze1 | 1 - 10 | 4,000 | 0.8GB | $5 | $5 |
$5 | Bronze2 | 11 - 15 | 5,000 | 1.0GB | $32.5 | the first 11 are at $2.50 (from the 1-100 tier) = $27 |
.5$37.5 |
Bronze3 | 16 - 25 | 6,000 | 1.2GB | $51 |
.25 | the first 16 are at $2.50 (from the 1-100 tier) = $40 |
$62.5 |
Bronze4 | 26 - 50 | 7,000 | 1.4GB | $95 | the first 26 are at $2.50 (from the 1-100 tier) = $65 |
$125 |
Silver1 | 51 - 100 | 8,000 | 1.6GB | $188 |
.75 | the first 51 are at $2.50 (from the 1-100 tier) = $127.5 |
$250 |
Silver2 | 101 - 200 | 9,000 | 1.8GB | $325 |
.75$400 |
Silver3 | 201 - 300 | 10,000 | 2.0GB | $450 |
.75$500 |
Silver4 | 301 - 400 | 11,000 | 2.2GB | $525 |
.25 | the first 100 are at $2.50 (from the 1-100 tier) = $250 the next 150 are at $1.50 (from the 101-250 tier) = $225 the next 51 are at $0.50 (from the 251-1000 tier) = $25.5 min plan cost is $500.5
|
$550 |
Gold1 | 401 - 500 | 12,000 | 2.4GB | $575 |
.25 | the first 100 are at $2.50 (from the 1-100 tier) = $250 the next 150 are at $1.50 (from the 101-250 tier) = $225 the next 151 are at $0.50 (from the 251-1000 tier) = $75.5 min plan cost is $550.5
|
$600 |
Gold2 | 501 - 600 | 14,000 | 2.8GB | $625 |
.25 | the first 100 are at $2.50 (from the 1-100 tier) = $250 the next 150 are at $1.50 (from the 101-250 tier) = $225 the next 251 are at $0.50 (from the 251-1000 tier) = $125.5 min plan cost is $600.5
|
$650 |
Gold3 | 601 - 800 | 16,000 | 3.2GB | $700 |
.25 | the first 100 are at $2.50 (from the 1-100 tier) = $250 the next 150 are at $1.50 (from the 101-250 tier) = $225 the next 351 are at $0.50 (from the 251-1000 tier) = $175.5 min plan cost is $650.5
|
$750 |
Gold4 | 801 - 1000 | 18,000 | 3.6GB | $800 |
.25 | the first 100 are at $2.50 (from the 1-100 tier) = $250 the next 150 are at $1.50 (from the 101-250 tier) = $225 the next 551 are at $0.50 (from the 251-1000 tier) = $275.5 min plan cost is $750.5
|
$850 |
Platinum1 | 1001 - 1200 | 20,000 | 4.0GB | $900 |
.25 | the first 100 are at $2.50 (from the 1-100 tier) = $250 the next 150 are at $1.50 (from the 101-250 tier) = $225 the next 750 are at $0.50 (from the 251-1000 tier) = $375 the next 1
|
is $950 |
Platinum2 | 1201 - 1400 | 22,000 | 4.4GB | $1000 |
.25 | the first 100 are at $2.50 (from the 1-100 tier) = $250 the next 150 are at $1.50 (from the 101-250 tier) = $225 the next 750 are at $0.50 (from the 251-1000 tier) = $375 the next 201
|
is $1,050 |
Platinum3 | 1401 - 1600 | 24,000 | 4.8GB | $1100 |
.25 | the first 100 are at $2.50 (from the 1-100 tier) = $250 the next 150 are at $1.50 (from the 101-250 tier) = $225 the next 750 are at $0.50 (from the 251-1000 tier) = $375 the next 401
|
is $1,150 |
Platinum4 | 1601 - 1800 | 26,000 | 5.2GB | $1200 |
.25 | the first 100 are at $2.50 (from the 1-100 tier) = $250 the next 150 are at $1.50 (from the 101-250 tier) = $225 the next 750 are at $0.50 (from the 251-1000 tier) = $375 the next 601
|
is $1,250 |
Platinum5 | 1801 - 2000 | 28,000 | 5.6GB | $1300 |
.25 | the first 100 are at $2.50 (from the 1-100 tier) = $250 the next 150 are at $1.50 (from the 101-250 tier) = $225 the next 750 are at $0.50 (from the 251-1000 tier) = $375 the next 801
|
is $1,350 |
Argon1 | 2001 - 2500 | 30,000 | 6.0GB | $1475 |
.25 | the first 100 are at $2.50 (from the 1-100 tier) = $250 the next 150 are at $1.50 (from the 101-250 tier) = $225 the next 750 are at $0.50 (from the 251-1000 tier) = $375 the next 1001
|
is $1,600 | Argon2 | 2501 - 3000 | 32,000 | 6.4GB | $1700 |
.2 | the first 100 are at $2.50 (from the 1-100 tier) = $250 the next 150 are at $1.50 (from the 101-250 tier) = $225 the next 750 are at $0.50 (from the 251-1000 tier) = $375 the next 1500
|
is is 4$1,800 |
Argon3 | 3001 - 3500 | 34,000 | 6.8GB | $1900 |
.2 | the first 100 are at $2.50 (from the 1-100 tier) = $250 the next 150 are at $1.50 (from the 101-250 tier) = $225 the next 750 are at $0.50 (from the 251-1000 tier) = $375 the next 1500
|
is is $2,000 |
Argon4 | 3501 - 4000 | 36,000 | 7.2GB | $2100 |
.2 | the first 100 are at $2.50 (from the 1-100 tier) = $250 the next 150 are at $1.50 (from the 101-250 tier) = $225 the next 750 are at $0.50 (from the 251-1000 tier) = $375 the next 1500
|
is is $2,200 |
Argon5 | 4001 - 4500 | 38,000 | 7.6GB | $2300 |
.2 | the first 100 are at $2.50 (from the 1-100 tier) = $250 the next 150 are at $1.50 (from the 101-250 tier) = $225 the next 750 are at $0.50 (from the 251-1000 tier) = $375 the next 1500
|
is is $2,400 |
Argon6 | 4501 - 5000 | 40,000 | 8.0GB | $2500 |
.2 | the first 100 are at $2.50 (from the 1-100 tier) = $250 the next 150 are at $1.50 (from the 101-250 tier) = $225 the next 750 are at $0.50 (from the 251-1000 tier) = $375 the next 1500
|
is is $2,600 |
Krypton1 | 5001 - 6000 | 45,000 | 9.0GB | $2775 |
.18 | the first 100 are at $2.50 (from the 1-100 tier) = $250 the next 150 are at $1.50 (from the 101-250 tier) = $225 the next 750 are at $0.50 (from the 251-1000 tier) = $375 the next 1500
|
is is are at $0.40 (from the 2501-5000 tier) = $1000 the next 1 is at $0.35 (from the 5001-10000 tier) = $0.35 min plan cost is $2600.35
|
$2,950 |
Krypton2 | 6001 - 7000 | 50,000 | 10GB | $3125 |
.18 | the first 100 are at $2.50 (from the 1-100 tier) = $250 the next 150 are at $1.50 (from the 101-250 tier) = $225 the next 750 are at $0.50 (from the 251-1000 tier) = $375 the next 1500
|
is is is $3,300 |
Krypton3 | 7001 - 8000 | 55,000 | 11GB | $3475 |
.18 | the first 100 are at $2.50 (from the 1-100 tier) = $250 the next 150 are at $1.50 (from the 101-250 tier) = $225 the next 750 are at $0.50 (from the 251-1000 tier) = $375 the next 1500
|
is is is $3,650 |
Krypton4 | 8001 - 9000 | 60,000 | 12GB | $3825 |
.18 | the first 100 are at $2.50 (from the 1-100 tier) = $250 the next 150 are at $1.50 (from the 101-250 tier) = $225 the next 750 are at $0.50 (from the 251-1000 tier) = $375 the next 1500
|
is is is $4000 |
Krypton5 | 9001 - 10,000 | 65,000 | 13GB | $4175 |
.18 | the first 100 are at $2.50 (from the 1-100 tier) = $250 the next 150 are at $1.50 (from the 101-250 tier) = $225 the next 750 are at $0.50 (from the 251-1000 tier) = $375 the next 1500
|
is is is $4,350 |
Krypton6 | 10,001 - 12,500 | 75,000 | 15GB | $4725 |
.15 | the first 100 are at $2.50 (from the 1-100 tier) = $250 the next 150 are at $1.50 (from the 101-250 tier) = $225 the next 750 are at $0.50 (from the 251-1000 tier) = $375 the next 1500
|
is is is $5100 |
Krypton7 | 12,501 - 15,000 | 85,000 | 17GB | $5475 |
.15 | the first 100 are at $2.50 (from the 1-100 tier) = $250 the next 150 are at $1.50 (from the 101-250 tier) = $225 the next 750 are at $0.50 (from the 251-1000 tier) = $375 the next 1500
|
is is is is $5850 |
Krypton8 | 15,001 - 17,500 | 95,000 | 19GB | $6100 |
.10 | the first 100 are at $2.50 (from the 1-100 tier) = $250 the next 150 are at $1.50 (from the 101-250 tier) = $225 the next 750 are at $0.50 (from the 251-1000 tier) = $375 the next 1500
|
is is is is $6350 |
Krypton9 | 17,501 - 20,000 | 105,000 | 21GB |
$6850.1$6600 | the first 100 are at $2.50 (from the 1-100 tier) = $250 the next 150 are at $1.50 (from the 101-250 tier) = $225 the next 750 are at $0.50 (from the 251-1000 tier) = $375 the next 1500
|
is is is is is $7350 |
Xenon 1 | 20,001 - 25,000 | 125,000 | 25GB |
$7475.08$7225 | the first 100 are at $2.50 (from the 1-100 tier) = $250 the next 150 are at $1.50 (from the 101-250 tier) = $225 the next 750 are at $0.50 (from the 251-1000 tier) = $375 the next 1500
|
is is is is is $7350$7600 | Xenon 2 | 25,001 - 30,000 | 150,000 | 30GB | $7850 |
.05 | the first 100 are at $2.50 (from the 1-100 tier) = $250 the next 150 are at $1.50 (from the 101-250 tier) = $225 the next 750 are at $0.50 (from the 251-1000 tier) = $375 the next 1500
|
is is is is is is are at $0.15 (from the 20001-25000 tier) = $750 the next 1 is at $0.10 (from the 25001-30000 tier) = $0.10 min plan cost is $7600.10
|
$8100 |
Xenon 3 | 30,001 - 35,000 | 175,000 | 35GB |
$8225.03$8350 | the first 100 are at $2.50 (from the 1-100 tier) = $250 the next 150 are at $1.50 (from the 101-250 tier) = $225 the next 750 are at $0.50 (from the 251-1000 tier) = $375 the next 1500
|
is is is is is is is are at $0.10 (from the 25001-30000 tier) = $500 the next 1 is at $0.05 (from the 30001-35000 tier) = $0.05 min plan cost is $8100.05
|
$8350 |
Xenon 4 | 35,001 - 40,000 | 200,000 | 40GB | $8475 |
.03 | the first 100 are at $2.50 (from the 1-100 tier) = $250 the next 150 are at $1.50 (from the 101-250 tier) = $225 the next 750 are at $0.50 (from the 251-1000 tier) = $375 the next 1500
|
is is is is is is is is are at $0.05 (from the 30001-35000 tier) = $250 the next 1 is at $0.05 (from the 35001-40000 tier) = $0.05 min plan cost is $8350.05
|
$8600 |
Xenon 5 | 40,001 - 45,000 | 225,000 | 45GB | $8725 | the first 100 are at $2.50 (from the 1-100 tier) = $250 the next 150 are at $1.50 (from the 101-250 tier) = $225 the next 750 are at $0.50 (from the 251-1000 tier) = $375 the next 1500
|
is is is is is is is is 3000030001-35000 tier) = $250 the next 5000
|
is $8850 |
Xenon 6 | 45,001 - 50,000 | 250,000 | 50GB | $8975 |
.03 | the first 100 are at $2.50 (from the 1-100 tier) = $250 the next 150 are at $1.50 (from the 101-250 tier) = $225 the next 750 are at $0.50 (from the 251-1000 tier) = $375 the next 1500
|
is is is is is is is is 3000030001-35000 tier) = $250 the next 5000
|
is is are at $0.05 (from the 40001-45000 tier) = $250 the next 1 is at $0.05 (from the 45001-50000 tier) = $0.05 min plan cost is $8850.05
|
$9100 |
Radon 1 | unbanded | 300,000 | 60GB |
tbd | | |
Radon 2 | unbanded | 350,000 | 70GB |
tbd | | |
Radon 3 | unbanded | 400,000 | 80GB |
tbd | | |
Radon 4 | unbanded | 450,000 | 90GB |
tbd | | |
Radon 5 | unbanded | 500,000 | 100GB |
tbd | | |
Unlimited | unbanded | unlimited | unlimited |
tbdGB = gigabyte = 1000 MB, MB = megabyte = 1000 kB, kB = kilobyte = 1000 bytes. Prior to 1 July 2021 plans were presented using binary prefixes (e.g. 1 KiB = 1024 bytes).
The "Starter" plan is limited in order to catch processing problems early. If you hit this limit during evaluation, email our support team referencing your host URL (e.g. xxxx.atlassian.net) so we can bump up your capacity toward production levels.
Unlimited plan is for discussion only.
Plan Upgrade Examples
Upgrade example | Calculation |
|---|
Bronze 1 to Bronze 4 | Bronze4 starts at 26 users: The Bronze4 subscription cost is then (26*2.50) == $65 per month The Bronze1 tier (up to 10 users) is a flat $5 per month The Plan Upgrade cost is then 10 * ($65 - $5) = $600 per year |
Bronze 1 to Silver 1 | Silver1 starts at 51 users: The Silver1 subscription cost is then (51*2.5) == $127.50 per month The Bronze1 tier (up to 10 users) is a flat $5 per month The Plan Upgrade cost is then 10 * ($127.50 - $5) == $1225 per year |
Silver 2 to Gold 4 | Gold4 starts at 801 users: the first 100 are at $2.50 (from the 1-100 tier) the next 150 are at $1.50 (from the 101-250 tier) the next 551 are at $0.50 (from the 251-1000 tier)
The Gold4 subscription cost is then (250 + 225 + 275.5) == $750.5 per month The Silver2 average user level is 150 users: The average Silver2 subscription cost is then (250 + 75) == $325 per month The Plan Upgrade cost is then 10 * ($750.5 - $325) == $4255 per year |
Argon 1 to Krypton 1 | Krypton1 starts at 5001 users: the first 100 are at $2.50 (from the 1-100 tier) the next 150 are at $1.50 (from the 101-250 tier) the next 750 are at $0.50 (from the 251-1000 tier) the next 1500 are at $0.50 (from the 1001-2500 tier) the next 2500 are at $0.40 (from the 2501-to 5000 tier) the 1 final user is at $0.5
The Krypton1 subscription cost is then (250 + 225 + 375 + 750 + 1000 + 0.5) == $2600.5 per month The average Argon1 user level is 2250 users: the first 100 are at $2.50 (from the 1-100 tier) the next 150 at $1.5 (from the 101-250 tier) the next 750 at $0.50 (from the 251-1000 tier) the next 1250 users are at $0.50 (from the 1001-to 2500 tier)
The average Argon1 subscription cost is then (250 + 225 + 375 + 625) == $1475 per month The Plan Upgrade cost is then 10 * ($2600.5 - $1475) == $11,255 per year |