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You can turn JEMH Usage History on or off at: JEMH Configuration > Auditing > Settings via the toggle, an image is shown below.

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JEMH will only track inbound and outbound data and messages when Usage History is enabled

How does JEMH Server/DC calculate Usage Data

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The options include the total for:

  • each hour total of the current day

  • each day total over the current month

  • each day over the previous montheach month month total over the last 6 months

Viewing only data out or in

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JEMH can provide you with a predicted JEMHC License plan for if you are considering moving to JEMHC which is based on your current usage data (Jira users, message count and data volume) of the current month so far.

You can view this within the information panel when the:

  • Project parameter is set to all

  • Timeframe parameter is set to Current Month

  • Your Jira Allowlist allows us to gather your expected JEMHC License plan, or is disabled

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Enabling through Jira Allowlist

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Now this URL should be able to be accessed by JEMH and be able to provide you with your predicted JEMHC License plan!

How long does data remain

All data is deleted as soon as possible, after it will no longer be displayed within our Usage Data screen.

Hourly data

Hourly data is deleted once the day that the hour belongs to, is no longer the current day. For example, daily usage data for 8pm on 13/02/2023 will be deleted as soon as possible when the current day turns to 14/02/23.

Daily data

Daily data is deleted once the month that the day belongs to, is no longer the current month. For example, daily usage data for 13/02/2023 will be deleted as soon as possible when the current month turns to 03/23.

Monthly data

Monthly data is deleted once the month is 6 months ago from the current month. For example, monthly usage data for 02/2023 will be deleted as soon as possible when the current month turns to 08/23.

Deleting usage data

You can also manually delete data if you would like to start tracking data from the current point in time or from a specific date.

If you click on the bin icon shown in the screenshot below:

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You will be shown the popup shown below:

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You can either choose to:

  • Delete all usage data that exists

  • Delete all usage data from before a provided date