Problem
Solution
Primarily the security context of who is creating issues must be allocated a JIRA seat. The easy case is to automatically join incoming mail JIRA account holders into a group that has application access. If that's not what you want to do, there are two options:
- Treat the unprivileged user as an email only user, resorting to storing email addresses of individuals within custom fields. A reporter (eg the User > Default Reporter) will be required to be set to allow this
- Create issues via JEMH Default reporter, in such cases, the security context for issue creation is the default reporter.
For both cases see Create Issues.
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