Configure Email Options
Global default values for specific email related settings
Max Events per email - How many events an email should contain, an event is one action, e.g. one ISSUE_CREATE and ISSUE_COMMENTED equal 2 events.
Emails per Flush per Recipient - How many emails should a recipient get per flush. This metric comes into play when either (a) the Max Events per Email is low enough to not satisfy the generation of events, or (b) attachments are enabled and have exceeded total limits for the email. Where emails are not flushed 'this time' subject to all events fitting into the flush window 'next time' they will be sent later. Reducing the overall duration between notifications will reduce the likelihood of this scenario.
Periodicity of Flush - This is the amount of time between automated flushing of the queues. The time is between the start of the one queue flush and the start of the next. For example if you have a periodicity of 1 hour and the queues are flushed at 1pm and takes five minutes then the next queue flush is at 2pm. The periodicity has a minimum of five minutes and a maximum of 24 hours.
Mail to Email Address - When emails are sent to non-JIRA users any "Add Comment" links in the email will open a new mail message so that a comment can be emailed to JIRA and subsequently added to the related Issue. The address that this Email is sent to is specified in this field.
Queuing Configuration
When the Mail Queues are flushed the underlying process does several things. The first is to create a job that goes through all events that need sending, accumulating them for the user into an Email. That Email is then added to a queue ready to send. For each queue there is a Queue Processor that monitor the queued items and send these to the appropriate mail server. The Queuing Configuration section defines the options used by the Queue Processors.
Email Sending Steps:
(a) If there are NO emails to send then sleep for [2] then retry a
(b) Send Email
(c) Sleep for [1]
(d) Go to step a
Sleep time when waiting for Email [1] -
Sleep time between Emails [2] -
No. of Queue Items before Blocking [3] -
Sleep time between Blocking checks [4] -
Max seconds to wait when Blocked [5] -
Digest Exclusions
Exclusion JQL -
Also Digest Immediate Sends -