Summary
This configuration is used to define where Addressees can be added (e.g. Custom Fields) and also allows you to set the Custom Fields that Non-Jira user addresses should be saved within.
Configuration Options
Addressee Handling
Defines how addressees should be involved within the issue. Current options are:
toWatcher - Adds Jira Users into the Watchers field
toCustomField - Adds the recipients into the configured Custom Fields
toJSDRequestParticipants - Adds Jira Users into the JSD Request Participants field
firstCCIsAssignee - Adds the first Jira User from the Cc header as the Assignee of this issue. Note: Only applies during issue creation.
Request Participant Filter
Defines who can be added as a Request Participant on the issue. Current options are:
requireCustomerRole - This will add all users that has the Customer Role. This includes users with multiple roles. e.g. Customer role and Team role
requireOnlyCustomerRole - This will add Users that ONLY has the Customer Role. Users with multiple roles will not be added to the issue. e.g. Customer role and Team role.
none - Will all found Users/Emaill address to the relevant fields on the issue. (Defined in Addressee Handling)
Assign non jira-user Email to Text CustomField
Defines the Text Custom Field that non jira-users recipients will be added to.
Jira account holders to MultiUser Custom Field
Defines the MultiUser Custom Field that recipients with a Jira account will be added to.
CC non-Jira Emails Custom Field
Defines the Custom Field that Cc’d non-jira emails will be added to.
Distribution List Extraction
Distribution List extract LDAP Config
The LDAP configuration that can provide access to the definition of the distribution lists.