Summary
Custom field defaults allow static or dynamic values to be defined for custom fields in an issue. These values can be configured to be applied to an issue during issue creation and/or comment. Field values are inherited, meaning for example that a value for a field set at the project mapping level will be inherited by all of that mappings rules, unless overridden at the rule level.
For further details and examples see: /wiki/spaces/JEMH/pages/143491123
Creating a Custom Field Default
Click New Custom Field Default. This will then create a new Custom Field Default with some example values.
Now press Edit. This will open the Custom Field Default editor.
Now select/enter relevant values for this Custom Field Default and press Submit to save the configuration:
Configuration Options
Custom Field
This is the Custom Field that the value will be added to.
Field Value Type
This is the type of value that should be added. Current options are:
Simple Text Value - This will simply add the Value within the Custom Field.
Velocity Scripted Value - This allows you to create a Velocity condition that is used to determine the value. e.g. based on the sender email.
Value
This is either the value or the Velocity script that is used to determine the value that should be applied.
Apply Rule
This is used to determine when the Custom Field Default should be applied. Current options are:
Create only
Comment only
Create and Comment