Background
JEMH can include attachments in outbound notifications, but they must have been created within a specific time window for the current event. The default value is 30S. In most cases this doesn't need changing.
Available in 1.3.30.3, 1.3.53+, 1.4.21+
Customize the window
JEMH has an environment variable that can be used to tweak this value (its in milli seconds, so 30S is 30*1000 = 30000; 1h is 60*60*1000 = 3600000). The usual setenv.sh / setenv.bat needs a new variable defining, e.g. to make the window 1hour, add:
-Djemh.attach.window=3600000
The exact place could be anywhere, here is an example changed line:
# # The following are the required arguments for JIRA. # JVM_REQUIRED_ARGS="-Djava.awt.headless=true -Datlassian.standalone=JIRA -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true -Dmail.mime.decodeparameters=true -Djemh.attach.window=3600000"