Marketplace listing migration
Current status
App is available and can be installed
Please see https://marketplace.atlassian.com/apps/133/custom-space-user-management-csum-server-dc?hosting=cloud&tab=versions for our linked app listing.
Old app listing has begun removal process
The old app listing has begun process of removal. Any users still on the old app should export their existing configuration data for use in the above app listing.
Please contact our support if you have further questions.
What is changing?
Due to how Atlassian marketplace listings are created, the current CSUMCloud add-on does not link to the existing Custom Space User Management Server/DC listing.
Both versions of the app should be listed under a single marketplace listing.
We are preparing to release a linked cloud listing to remove the duplicate listings in Marketplace. This change will include:
Introduction of a new Cloud add-on linked to the existing marketplace listing of CSUM (Server/DC)
The ability to export and re-import your configuration into the new add-on
Gradual deprecation of the existing add-on features to remove duplicate listings.
Am I affected?
When you access the CSUMCloud app, through either the Space Settings, or the Global app settings, affected users will see the following alert:
If you see this alert, it means you are using the old deprecated app listing. Please read on to understand how to migrate your data to the new app listing.
How to successfully migrate?
You can now install the correct marketplace listing from https://marketplace.atlassian.com/apps/133/custom-space-user-management-csum-server-dc?hosting=cloud&tab=versions.
Don’t worry - you can export your global settings configuration from the old addon and import into the new add-on to speed up the configuration step. (See ‘Export your existing data’ below).
Export your existing data
In the existing app, navigate to the System Admin page. In the top right, there will be two buttons to allow you to import and export your configuration.
Select ‘Export’ to receive a json
configuration file of your existing settings.
Install the new app listing
Please view the Cloud version of our existing app listing at https://marketplace.atlassian.com/apps/133/custom-space-user-management-csum-server-dc?hosting=cloud&tab=overview.
Import data into the new app listing
In the new app, navigate to the System Admin page. In the top right, there will be the option to ‘import’ your data.
Select the exported json
file to upload your migrated settings.
Privileged user tokens are not exported - you will need to manually set these on the new app. See Configuring the Privileged user credentials for more information.
You can now uninstall the old app listing and continue to use the new add-on.
What happens if I don’t use the new add-on?
The existing add-on (https://marketplace.atlassian.com/apps/1228612/custom-space-user-management-cloud?hosting=cloud&tab=overview ) has begun the removal process. As part of this, features have been limited.
You can still export your configuration, to be used in the new app listing.