This script can be used either on Script Field Processor (https://thepluginpeople.atlassian.net/wiki/spaces/JEMH/pages/227115013 ) which means it is triggered depending on your Directive Processing Behaviour as set mentioned here https://thepluginpeople.atlassian.net/wiki/spaces/JEMH/pages/227115013/Use+Script+Field+Processor#Enable-Directives.

If required in a specific Project Mapping the Script Rule (https://thepluginpeople.atlassian.net/wiki/spaces/JEMH/pages/223739905) Please note however the limitation for the Script Rule is that it is processed only during issue creation. This is because it is a Mapping Rule this means it only applies during creation.

Useful background knowledge

We will making use of directives via the resultMap.put(<directive>, <param) more information on directives here . Supported fields for directives here: .

Prequisites

Project ID

You will need this Project ID to find the Project Object in the script. This can be found via Project Settings > Details in the URL bar of your browser it will be listed as a query parameter as shown below:

Project Role ID

You can find this via Jira Administration > Security > Project Roles then edit the desired role.

Similarly to Project ID you will find the Project Role ID in the URL bar as a query parameter:

Example Script

//Go through each address in ccAddresses
for(var i = 0;i < ccAddresses.length; i++)
{
    //determine is email address is a jira user.
    var emailAddress = ccAddresses[i].getAddress();
    print("[" + emailAddress + "] detected email address");
    var jiraUser = jemhUtils.getUserByEmail(emailAddress);
    
    if(jiraUser == null)
    {
        print("["+ emailAddress + "] was not an email address related to a Jira User");
    }
    else
    {
        print("processing email and attempting to find related users");
        
        //get current project use your own project id here.
        var project = jemhUtils.getProjectContext(10300).getProjectObject();
        print("["+project.getName()+"] Project Found");
        
        //get required project role use your own project id here.
        var projectRole = projectRoleManager.getProjectRole(10101);
        print("["+projectRole.getName()+"] Project Role Found");
    
        //check if the user is in the role  
        var isInProjectRole = projectRoleManager.isUserInProjectRole(jiraUser, projectRole, project);
        print("Is user in the Project Role"+"["+projectRole.getName()+"] returned ["+isServiceDeskTeamRole+"]");
        
        //user is in the role then add them to watcher
        if(isInProjectRole)
        {
            print("["+ emailAddress + "] will be added to watchers");
            resultMap.put("watchers", jiraUser.getUsername());
        }
        //Any other Jira user is added to request participants 
        else
        {
            print("["+ emailAddress + "] will be added to request participants");
            resultMap.put("Request participants", jiraUser.getUsername());
        }
    }
}

Outcome

The result of this example script is that if a non-jira user is found then it will be logged in the report. However if a
Jira user is found then:

If the user is not in the Service Desk Team Role then they will be added to request participants
If the user is Service Desk Team Role then they will be added to watchers

Enterprise Mail Handler for Jira Data Center (JEMH)

Process Cc'd Jira user addresees into specific jira user fields with consideration of Project Roles