Summary
When JEMH processes emails, if things don't quite work as expected, for example, security constraints stop an 'edit' operation, rather than swallow that, these kinds of things are collated and sent via formatted email back to the sender. The intention is to help users figure out what they did wrong.
Configuration
JEMH Hint Notifications configuration is accessible through the ‘Notifications’ section of the JEMH Profile at:
JEMH > Profile > Notifications
Configuration | Description |
|---|---|
Hint-O-Gram enabled? | Checkbox for enabling Hint Notifications |
Override Hint-O-Gram email address | Defines a target email address for Hint Notifications to override as the sender, allowing a specified address to receive Hint Notifications rather than the email sender |
When are Hint Notifications sent?
Reject Scenarios
On Create
A script manually sets the processing Outcome
The email sender is Blacklisted, and the blacklist outcome is set to Reject
On Comment
If the sender is not already involved on the issue and the ‘Non JIRA account holder Security Check filter’ is enabled
A script manually sets the processing Outcome
The email sender is Blacklisted, and the blacklist outcome is set to Reject
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