Summary
This section allows you to configure who should be notified of emails that have resulted in a Forward outcome and whether you would also like the initial sender of the email to be notified of this.
Profile-driven notifications have now been removed after being deprecated in 2.7.3. Notifications are now configured via JEMH > Notifications.
For information about sending Issue Event notifications see: Send notifications for Issue Events
Configuration Options
Forward User
Project Lead as Forward User
This identifies that the Project Lead should be notified of a email processing failure.
Forward Users
This is a CSV list of Jira users that should receive forward notifications when they occur. At least one Jira User needs to be specified.
Forwards Emails
Optional static CSV list of email addresses should be notified in addition to the forward user.
Hint Notifications
Hint Notifications enabled
When enabled, a notifications will be sent to the original sender when their emails encountered a problem when being processed. These notifications will identify why the email was not successfully processed and potential steps they can take to resolve this.
Override Hint Notification email address
This allows you to override the recipient of Hint Notifications so that only one specific email recipient receives these notifications.
Notify Sender of Forward
When a email results in a Forward outcome, a Hint Notification will be sent to the sender (or nominated override address) to aid in fixing the problem.
Issue Events
Use Generic Events
No other events, eg Updated will be used.
On Comment Event Behaviour
This is used to identify when the Comment event should be triggered. Current options are:
Always Fire Comment
Always Fire Update
Events by Election
On Create Custom Event
The Custom event that should be triggered when a issue has been created.
On Comment Custom Event
The Custom event that should be triggered when a comment has been added to an issue.
Custom event firing mode
Determines if custom events are fired independently, as a bundle, or both.