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After EMQ sends notifications, searches can be made using various criteria such as issue, recipient or status.  Results are available until the next flush occurs when the results will be replaced.  For maximum screen usage, the search window can be popped out, icon is bottom right.

The search results are automatically populated with the last Sent Mail History records.  This is NOT based on the search criteria, click the Search button to get the latest search criteria results.

Search Criteria

Search Method

  • All Errors - to include message that were not sent through the mailserver successful, this would where an error occurred (statuses "Completed with Errors", "Errors during send", "Message not sent, Errors".  This should be 0 in normal circumstances
  • Id - The audit ID of the entry, that would be referred through notifications to the 'forward' user if they occurred.
  • Issue Key - The related issue key involved, eg ABC-123
  • Sent To - recipient address
  • Status - allow sub-select based on status:
    • Completed with Errors - The processing was completed and the email sent but there was errors during the process, i.e. error adding attachments etc.
    • Completed Successfully - The processing completed successfully and the email was sent without any errors being reported
    • Errors during send - The processing was completed but an error occurred during the send.  Because of this we are not sure if the message was sent or not
    • Message not sent, Errors - The processing was completed but an error stopped us sending the message, i.e. the email server was down
  • Not Before - Date limiting results triggered not before this value
  • Not After - Date limiting results triggered not after this value

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