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The Email Templates screen allow you to create custom Email templates that are then used by one or more Mail Queues.
Click on the question mark below the edit field for a list of standard velocity variable defined in the velocity context
The subject has the additional velocity variables defined:
The first subject that will appear in the email. This is an object, so use methods to access, eg $firstSubject.getSubject()
getOrder()getIssueKey()getEventTypeId()getSubject()getAuthor()getAuthorUrl()getAvatarUrl()getChangeDate()getIssueTypeIconUrl()getIssueTypeIconUrlDesc)(getPiorityIconUrl()getPriorityIconUrlDesc()