Add Jira User Senders to a Custom Field on Comment

This script is to be used in the Script Field Processor (Use Script Field Processor ) and requires emails to have an issue key in the subject in order to identify the issue that is to be commented on.

Overview

Summary: Add Jira user senders to a multi user picker Custom Field on an issue if they are not already present, when commenting on an issue.

Here is a quick rundown of what this script does:

• Check if the email sender is a Jira user

• If they are a Jira user, check the subject for an issue key (this shows the email is commenting on an existing issue)

• If an issue key is found, locate the issue to be commented on using this key

• Extract the current values of the Custom Field

• Check if the sender is already in this field

• If they are not, then they will be added

Example Script

var from = fromAddress.getAddress();
var jiraUser = jemhUtils.getUserByEmail(from);
if(jiraUser == null)
    {
        print("Sender was not a Jira User");
    }
    else
    {
      var pattern = Java.type("java.util.regex.Pattern").compile"([A-Z]+-[0-9]+)");
      var matcher = pattern.matcher(subject);
      if(matcher.find()){
          var group = matcher.group(1);
          var issue = issueManager.getIssueObject(group);
          var jiraUserField = customFieldManager.getCustomFieldObjectByName("Jira Users Field");
          var jiraUsers = issue.getCustomFieldValue(jiraUserField);
          if(!jiraUsers.contains(jiraUser)){
              jiraUsers.add(jiraUser);
              print(jiraUsers);
              resultMap.put("Jira Users Field", jiraUsers);
          }
    }
}

On line 14 and line 19, change 'Jira Users Field' to the name of your user picker Custom Field.