Summary
IM notifications allow you to configure notifications to be sent to a Slack channel when it enters an issue with processing an email. e.g. email being filtered due to an exclusion.
JEMHC has two categories of notifications, Global and Project. Global notifications relate to JEMHC activities (mail forwarded etc), Project notifications relate to inbound email processing and outbound email notifications.
Creating a Slack Connection
In order to receive IM Auditing Notifications you first need to have a Slack. If you haven't already, follow the Slack How-To.
Setting up IM notifications
Select IM Notifications > Create
Enter a name. Select the type.
Pick your scope, Global will be specific to JEMHC system events, or you may want to configure for Project Issue and Notification related notifications.
Select the Slack Connection and Channel.
Scroll down to control what system notifications are sent there:
Submit
All done, you can test the configuration by performing JEMHCloud operations, e.g. run a JEMH Cloud Test Case. For example, force a non catch email by running a test case with a non support email address recipient.
See the following page for more info about Test Cases: Test Case configuration
Slack will show messages like this:
