JIRA SU (Switch User) Plugin

Name	jira-su-plugin
Version	1.3
Product Versions	5.0+
Author(s)	Unlicensed user
Homepage	this page
Price	Commercial
Plugin Exchange	https://plugins.atlassian.com/plugin/details/5043
IssueTracking	http://studio.plugins.atlassian.com/browse/JSU

Development Drivers

As a JIRA administrator you get users saying 'I cant do xyz', or you have conversations like 'you should see xyz' and the phone says 'no I cant'. You need to be your user to ensure clarity of instructions, and to spot/resolve other kinds of problems. Without giving passwords away, how do you do that? Well, you use this plugin. This plugin enables system administrators to become another user (to 'su' in Linux speak), enable setup, testing etc

Compatibility

5.x

Installation

You can install this plugin via the universal plugin manager!

License install

The Plugins 'configure' link lets you request an EVAL license. Follow the screenshots listed on the plugin page

Manual Tweak required:

Modify the file /atlassian-jira/secure/admin/user/views/userbrowser.jsp to get a UI 'SU' link. Find the following (starting around line 182 in JIRA 5.2), the bold section is added to make the SU link visible.
<td data-cell-type="operations">
<ul class="operations-list">
..
<li><a id="su_link_<webwork:property value='name'/>" href="<ww:url page='JiraSU.jspa'><ww:param name="'name'" value='name' /></ww:url>">SU</A></li>
<li><a id="projectroles_link_<ww:property value="name"/>" href="<ww:url page="ViewUserProjectRoles!default.jspa"><ww:param name="'name'" value="name" /><ww:param name="'returnUrl'" value="'UserBrowser.jspa'" /></ww:url>"><ww:text name="'common.words.project.roles'"/></a></li>
...
</ul>
</td>

Pre-modified files:

For the time challenged, assuming no other customizations, copy the appropriate file to /atlassian-jira/secure/admin/user/views/userbrowser.jsp

jira52_userbrowser.jsp

The manual approach

Jira 3.x - 4.1.x Add the following beneath it:

   | <a id="su_link_<webwork:property value="name"/>" href="<webwork:url page="JiraSU.jspa"><webwork:param name="'name'" value="name" /></webwork:url>">SU</A>

Jira 4.2

   | <a id="su_link_<webwork:property value='name'/>" href="<ww:url page='JiraSU.jspa'><ww:param name="'name'" value='name' /></ww:url>">SU</A>

Jira 4.4+, 5.0 - 5.2

   <li><a id="su_link_<webwork:property value='name'/>" href="<ww:url page='JiraSU.jspa'><ww:param name="'name'" value='name' /></ww:url>">SU</A></li>

Usage

Once installed, as a system administrator, go to the User Browser, you will find a SU link in the Operations column. Clicking SU will reset who you are to the given user, and return you to the Dashboard.

Alternate usage (no install needed)

You can also invoke the SU via the following javascript, contributed by ~eis:

javascript:if(window.location.hostname.search(/jira.+/)==-1){alert(%22Jira%20SU:%20URL%20doesn't%20point%20to%20a%20Jira%20system!%22);}else{void(uid=prompt('Jira%20SU%20('+window.location.hostname+')',''));if(uid){window.location.href=%22https://%22+window.location.hostname+%22/secure/admin/user/JiraSU.jspa?name=%22+uid.toLowerCase();};};

If your Jira isn't deployed to / you will need to update the url with the prefix:

/PREFIX/secure/admin/user/JiraSU.jspa?name=%22+uid.toLowerCase();};};

Version History

TODO	reimplement auditing
1.3.x	?
1.3	Extend to allow 'exit' back to existing system admin user
1.2	Auto redirects to Dashboard on successful SU
1.1	bugfix, make work with /jira type context deployments, required interim 'click here' page to get to the Dashboard, couldn't figure out how to redirect straight there.
1.0	Initial release

Open Issues

None yet.