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An inbound email address can arrive at a mailbox with a range of email addresses, in to:, cc: even bcc:, some of those will be related to JIRA account holders, some will be to people without JIRA accounts. This scenario is specifically dealing with the simple case of JIRA account holders.

Precursors

locate the Configuration/Email section of your profile:

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Edit the Email section:

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Edit the Addressee Processing, select toWatcher

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Save email settings

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Create a test case, associated with the Profile above:

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Save and run the test case:

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View the issue:

  • In this issue there are two watchers, this is because

    • notest@localhost does not hold a JIRA account

    • _root@localhost is the default user, which isn't a useful addition

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View the watchers to the issue

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See the current watchers

  • NOTE: the sender got added as a watcher due to this configuration (see Configuration/User):

Image Removed

Current Watchers

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Filter by label (Content by label)
showLabelsfalse
max5
spacesJEMH
sortmodified
showSpacefalse

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reversetrue
typepage
cqllabel in ( "watcher" , "jira-user" ) and space = "JEMH"
labelsevent listener jemh issue notification
Page Properties
hiddentrue

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