System Notifications
- Ryan Clifton
- Denny Miller
Summary
System Notifications allow you to configure how JEMHCloud sends notifications about plan consumption, outages,releases etc.
Configuration Options
Email Addresses
This is a Comma Separated Variable (CSV) list of Email addresses that will be sent these JEMHCloud system notifications. (e.g. user1@domain.com, user2@domain.com ).
Any system notifications, regardless of license state, are sent to the static email addresses provided.
Users
This is a selection of Jira users that will be sent these JEMHCloud System Notifications.
User accounts stored are accessed using their unique accountID. In the event of app uninstall, JEMHC is unable to search for user addresses with the stored accountID. This can result in uninstall and purge notifications not being sent to selected Jira Users.
In this scenario, it is advised that the Email Addresses contains a notification recipient you wish to be notified of all system notifications, regardless of license state.
Usage notification warning thresholds (%)
When usage (data or messages) get higher than the provided threshold, JEMHCloud will send an email notification. The total includes plan and data packs.
Up to a maximum of five thresholds can be set, configured with CSV separation. Once reached, each configured threshold will send a usage notification. Configuring multiple thresholds within a small range can cause duplicate notifications for each configured threshold.
This notification can be disabled by setting the value to 0.
High usage day warning threshold (%)
When the daily usage of messages or data is much higher than the last week daily average, JEMHCloud will send an email notification. This value defines when a daily usage is considered suspiciously high. These emails are sent 5 times per month at most. This notification can be disabled by setting the value to 0.
Plan Refresh Notifications
This option allows you to opt into receiving a notification that identifies a usage summary of the previous month.