The Plugin People Knowledge Base

This knowledge base contains an extensive collection of solutions to commonly encountered problems.

Product documentation

• JEMH Server

• Enterprise Mail Handler for Jira Cloud (JEMHC)

• Full product documentation listing

Need more help?

• Ask a quick question on one of the product wiki spaces

• Raise a support ticket

Other resources

• JEMH Cloud live status updates

Recently updated articles

• Inline User Macros sometimes don't render (velocity 2.0 needed) (JEMH-5536)

  • contributed May 19, 2025
• Velocity Allowlist Issues

  • contributed May 14, 2025
• Diagnose no inbound mail handled

  • contributed Apr 24, 2025
• MYSQL Duplicate entry '0'. No Valid License

  • contributed Feb 26, 2025
• Missing Created/Timestamp Columns Causing Problems

  • contributed Sept 11, 2024

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