{"type":"doc","content":[{"type":"expand","attrs":{"title":""},"content":[{"type":"paragraph","content":[{"text":"The following defaults can be setup in the configuration file:","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"defaultProject","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"defaultIssueType","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"defaultPriority","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"defaultIssueLinkType","type":"text"}]}]}]},{"type":"paragraph","content":[{"text":"This means the minimum information required is:","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"reporter","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"assignee","type":"text"}]}]}]},{"type":"paragraph","content":[{"text":"IF","type":"text","marks":[{"type":"strong"}]},{"text":" your from: address on the email directly resolves to a User, it would not even need the reporter set. In my user email addresses ","type":"text"},{"text":"do not","type":"text","marks":[{"type":"strong"}]},{"text":" equate to User id's so I have to introduce some LDAP lookup code, doc'd elsewhere.","type":"text"}]},{"type":"paragraph","content":[{"text":"IF","type":"text","marks":[{"type":"strong"}]},{"text":" no project is specified, if enabled the 'automatic' determination of project based on the to: address being interpreted as the Project Key will provide a flexible config.","type":"text"}]},{"type":"codeBlock","content":[{"text":"From root@wb289l.myco.net Mon Oct 6 18:18:16 2008\nReturn-Path: \nX-Original-To: beer@jira.myco.net\nDelivered-To: beer@jira.myco.net\nReceived: by wb289l.myco.net (Postfix, from userid 0)\n\tid 96285718C5; Mon, 6 Oct 2008 18:10:29 +0100 (BST)\nSubject: test again\nTo: \nX-Mailer: mail (GNU Mailutils 1.1)\nMessage-Id: <20081006171029.96285718C5@wb289l.myco.net>\nDate: Mon, 6 Oct 2008 18:10:29 +0100 (BST)\nFrom: me@myco.co.uk (root)\n\nreporter: me\nassignee: admin\n","type":"text"}]}]},{"type":"expand","attrs":{"title":""},"content":[{"type":"paragraph","content":[{"type":"emoji","attrs":{"id":"atlassian-info","text":":info:","shortName":":info:"}},{"text":" project: field overrides the nonexistant 'beer' project.","type":"text"}]},{"type":"codeBlock","content":[{"text":"From root@wb289l.myco.net Mon Oct 6 18:18:16 2008\nReturn-Path: \nX-Original-To: beer@jira.myco.net\nDelivered-To: beer@jira.myco.net\nReceived: by wb289l.myco.net (Postfix, from userid 0)\n\tid 96285718C5; Mon, 6 Oct 2008 18:10:29 +0100 (BST)\nSubject: test again\nTo: \nX-Mailer: mail (GNU Mailutils 1.1)\nMessage-Id: <20081006171029.96285718C5@wb289l.myco.net>\nDate: Mon, 6 Oct 2008 18:10:29 +0100 (BST)\nFrom: me@myco.co.uk (root)\n\nproject: Some Project Title\ncomponents: A Named Component\nreporter: me\nassignee: admin\ndueDate: 18-Jun-2009\ndueDateFormat: dd-MMM-yyyy\npriority: critical\nissueType: new feature\nwatchers: admin,me\nworkEstimate: 12w6d8h30m\nlabels: testing\nlinkto: ABC-10/duplicate,to:ABC-11/relates,from:ABC-13/duplicate\nfixVersions: 1.3,2.1\naffectsVersions: 1.0,1.1,2.0\nvote: true\n\nThis should just work, due may 18 Jun 2009\n","type":"text"}]}]},{"type":"expand","attrs":{"title":""},"content":[{"type":"codeBlock","content":[{"text":"h4. Example inbound email:\n{expand:Click here to see an example inbound email}\n","type":"text"}]},{"type":"paragraph","content":[{"text":"From auser@..... Tue Sep 16 15:21:15 2008","type":"text"},{"type":"hardBreak"},{"text":" Return-Path: ","type":"text"},{"type":"hardBreak"},{"text":" X-Original-To: jira@testjira.domain.myco.net","type":"text"},{"type":"hardBreak"},{"text":" Delivered-To: jira@testjira.domain.myco.net","type":"text"},{"type":"hardBreak"},{"text":" Received: from ..... (.... ","type":"text"},{"text":"....","type":"text"},{"text":")","type":"text"},{"type":"hardBreak"},{"text":" by .... (Postfix) with ESMTP id 63E1759FF","type":"text"},{"type":"hardBreak"},{"text":" for ; Tue, 16 Sep 2008 15:21:15 +0100 (BST)","type":"text"},{"type":"hardBreak"},{"text":" Received: from ..... (","type":"text"},{"text":"....","type":"text"},{"text":") by .... with Microsoft SMTPSVC(.....);","type":"text"},{"type":"hardBreak"},{"text":" Tue, 16 Sep 2008 07:21:14 -0700","type":"text"},{"type":"hardBreak"},{"text":" Content-class: urn:content-classes:message","type":"text"},{"type":"hardBreak"},{"text":" MIME-Version: 1.0","type":"text"},{"type":"hardBreak"},{"text":" Content-Type: text/plain;","type":"text"},{"type":"hardBreak"},{"text":" charset=\"us-ascii\"","type":"text"},{"type":"hardBreak"},{"text":" Content-Transfer-Encoding: quoted-printable","type":"text"},{"type":"hardBreak"},{"text":" Subject: RE: Test issue with reporter","type":"text"},{"type":"hardBreak"},{"text":" Date: Tue, 16 Sep 2008 15:21:12 +0100","type":"text"},{"type":"hardBreak"},{"text":" Message-ID: ","type":"text"},{"type":"hardBreak"},{"text":" X-MS-Has-Attach: ","type":"text"},{"type":"hardBreak"},{"text":" X-MS-TNEF-Correlator: ","type":"text"},{"type":"hardBreak"},{"text":" Thread-Topic: Test issue with reporter","type":"text"},{"type":"hardBreak"},{"text":" Thread-Index: AckYBnijO8olfArwRKawJ5JGdWO1gAAKRGA","type":"text"},{"type":"hardBreak"},{"text":" From: \"Andy\" ","type":"text"},{"type":"hardBreak"},{"text":" To: ","type":"text"},{"type":"hardBreak"},{"text":" X-OriginalArrivalTime: 16 Sep 2008 14:21:14.0416 (UTC) FILETIME=","type":"text"},{"text":"01C91807","type":"text","marks":[{"type":"link","attrs":{"href":"https://thepluginpeople.atlassian.net/wiki/pages/createpage.action?spaceKey=79CE2300&title=01C91807"}}]}]},{"type":"paragraph","content":[{"text":"issuetype: 12","type":"text"},{"type":"hardBreak"},{"text":" component: 10411","type":"text"},{"type":"hardBreak"},{"text":" project: 10193","type":"text"},{"type":"hardBreak"},{"text":" reporter: joeuser","type":"text"},{"type":"hardBreak"},{"text":" assignee: mradmin","type":"text"},{"type":"hardBreak"},{"text":" priority: 6","type":"text"},{"type":"hardBreak"},{"text":" summary: wow it works","type":"text"},{"type":"hardBreak"},{"text":" description: optional body content (overrides whatever else is in the mail)","type":"text"},{"type":"hardBreak"},{"text":" watchers: admin,auser","type":"text"},{"type":"hardBreak"},{"text":" dueDate: 28-May-2009","type":"text"},{"type":"hardBreak"},{"text":" dueDateFormat: dd-MMM-yyyy","type":"text"},{"type":"hardBreak"},{"text":" workEstimate: 12w6d8h30m","type":"text"},{"type":"hardBreak"},{"text":" labels: testing","type":"text"},{"type":"hardBreak"},{"text":" linkto: ABC-10/duplicate,to:ABC-11/relates,from:ABC-13/duplicate","type":"text"}]},{"type":"codeBlock","content":[{"text":" ","type":"text"}]}]}],"version":1}

Example MailFormNg format inbound Emails