User

Owned by Ryan Clifton
Last updated: Jun 16, 2023
2 min read

Summary

This section allows you to configure a Default Reporter (used for Email only users) and to allow new users to be created and associated to the relevant group/s.

Configuration Options

Default reporter user name

By default, JEMH will attempt to locate the JIRA user related to a given email, if that lookup fails, and user creation is not enabled, then this value can be used to provide a 'fallback' reporter. The Default reporter must still have the correct project authorisation in order to create issues.

Enable automatic assignee

If enabled, then JEMH will always set the assignee as the Project lead, if a default is not set in the Project Mapping.

Create users

If enabled, if any email addresses in FROM:, TO:, CC: are not Jira users then JEMH will create users with their Personal Name and Email Address.

For more info about creating users see:

User Directory

Defines the User Directory to add the newly created user to. Use the DEFAULT (first available writable directory in the Jira User Directories list) OR pick a specific directory.

Require Sign-up Email

If enabled, Users passing the user creation checks will be required to click an acknowledgement link in order to have the account created.

Notify Users

If enabled, will email auto-created users, enabling them to change passwords etc.

Create User ID from

Provides control over how the user ID in JIRA is defined. At the moment, limited to:

  • Name

  • Email

  • Alternate (future LDAP re-integration)

Alternate ID Provider

Defines the ID provider that should be used when creating the user Id.

Create from Email condition

This defines when the user should be created from an email. The two options are:

  • Always

  • Exist in alternate only

Allow user creation by email domains

A CSV list of regular expressions for email addresses that will be valid for JIRA user creation purposes (e.g.: .*@yourco.net).

Block user creation by email domain

A CSV list of regular expressions for email addresses that are not valid to have a Jira user. (e.g: .*@gmail.com)

Global Auto Join group(s)

A CSV list of names of groups that an auto created user will join. This list is absolute, so if jira-users is not included, the user will not have that group, have right-to-use JIRA, or count toward JIRA license.

Auto Join Group Condition

Controls when auto-joining groups occur. The three options are:

  • On User Creation

  • For All Jira Users

  • On Creation or For users Without Groups

Force userId Case

This will force the userId to be created either in lower or upper case.

Selected LDAP Config

Defines the LDAP configuration that should be used when creating new users. Requires a LDAP connection to be configured within