Pre-Processing
Pre-Processing
These settings allow email content to be manipulated before issue creation, update or comment. The Project Mapping Pre-Processing section here inherits Profile level defaults allowing per-project customization.
Configuration
Content Type Preference
The selected option will be the preferred format for processing when emails contain both ‘text’ and ‘html’ bodies.
Available options are:
HTML - The ‘html’ part will be processed.
Text - The ‘text’ part will be processed.
Any - No preference.
Forwarded Email Subject Prefixes
The regex values provided will be used to filter incoming email subject prefixes. If a subject prefix matches the provided regex, the prefix will be removed from the email subject.
Subject processor
Body processor
See Body processor
Issue Association
Message Rejection
, multiple selections available,
Related content
JavaScript Pre-Processing Examples
JavaScript Pre-Processing Examples
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Subject processor
Subject processor
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Script Field Processor
Script Field Processor
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Rules configuration
Rules configuration
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Message Rejection
Message Rejection
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Issue configuration
Issue configuration
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