Summary

When JEMHC creates an Issue/Comment it will store also store some Issue Properties which provide additional information about the Issue without being shown on the Issue view. The only way to access this information is by running a Rest Call to get this information. This page will cover the different properties that JEMHC creates.

How to view the Issue Properties

To Identify all of the Properties for an issue you can run the following Rest Call.

Note: You will need to change the IssueKey and the BaseUrl to match your Jira Instance.

Once this is run it will then return all of the Issues Properties using a JSON format. For example:

Open

To make it easier to read you would need to use a JSON Formatter. This will output similar to the following:

Open

Viewing a Specific Issue Property

If you want to view the value of a specific property then you would need to adapt the above the Rest Call to only show that property. For example below will show the value for “createdByJemhcMessageId”.

Once this run it will show the value for this property

How to view the Comment Properties

Just like Issue properties, JEMHC will also add Properties for each Comment that is created using JEMHC. This can be shown by using a Rest Call that will return the properties that are set for the specific comment.

Note: You will need to change the CommentId and the BaseUrl to match your Jira Instance/Comment.

Once this is run it will then return all of the Issues Properties using a JSON format. For example:

To make it easier to read you would need to use a JSON Formatter. This will output similar to the following:

Viewing a Specific Comment Property

If you want to view the value of a specific property then you would need to adapt the above the Rest Call to only show that property. For example below will show the value for “createdByJemhcMessageId”.

Once this run it will show the value for this property