Introduction

This page is a guide for setting up JEMH for basic incoming email processing and outbound event notifications. This guide attempts to keep things simple - for information on the many advanced feature of JEMH, a great place to start looking is the How Do I.... section.

The following diagram illustrates the basic Jira mail handler system.  Jira users can send emails to Jira which are then used to create and comment on issues via its own mail handler.  As part of creating issues, events are fired that are picked up by the Jira Event Listener. This listener uses the project's configured Notification Scheme in order to trigger notifications.

When using JEMH, the general flow is similar, but it takes over processing.  Users (with or without Jira user accounts) are able to send emails to JEMH's mail handler. It picks them up and creates or updates issues with a wide array of powerful features. Jira will then fire issue events as a result of the actions made via email processing. If JEMH's Event Listener is enabled it will detect the fired event.