Changes to plan usage notifications

Addressing duplicate plan usage notification problems

In order to fix a problem affecting our customers where they would receive duplicate notifications when exceeding their configured plan usage limit, we’ve made some changes.

Unfortunately, this fix requires us to send the notifications one more time, but the duplicates will stop being sent. Going forwards, plan usage notifications will be sent once per month (or per ‘limit’, see below) as intended.

New plan usage notification capability

You can now configure multiple plan usage thresholds. Each time a threshold is crossed, a notification will be sent (once, per threshold, per month). This setting can be found at Licensing > System Notifications > Usage notification warning thresholds (%).

More information on configuring multiple usage notification thresholds can be found at Usage notification warning thresholds (%).